Shipping Policy

At Mechenal, every Hawaiian products and 3D collection item is made-to-order, crafted specifically for you to ensure the highest quality. This process allows us to offer exceptional pricing, though it may result in varying delivery times. Thank you for your patience and support!

Shipping Overview

• • Carriers: We partner with trusted services like USPS, DHL, EMS, and local postal services, depending on your location.

• • Processing Time: Orders are processed within 1-3 business days and shipped the following business day.

• • Shipping Destinations: We proudly ship worldwide.

Shipping Fees

Our flat-rate shipping fees cover all costs, no matter how many items you order:

• • United States: $9.99 USD

• • International: $19.99 USD

Transit Times

Transit Times vary by location and do not include the 1-3 business day processing time:

• • United States: 2-3 business days

• • International: 20-25 business days

Note: Due to current global circumstances, shipping may be delayed by an additional 10-15 days. We appreciate your understanding, as these are estimated times and delays can occur due to customs clearance or carrier issues.

Accurate Shipping Information

Please double-check your delivery details at checkout. Incorrect or incomplete information may delay your order or result in it being returned to us. If we cannot verify your address, we may cancel the order to avoid complications.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking link. Please allow 1-3 days for the carrier to update tracking information. If no details appear, it means your package is still being processed by the carrier. Tracking updates will populate once it’s scanned into their system.

If your package hasn’t arrived by the estimated delivery date, contact us at duongduongbinhbao56533sj5@gmail.com, and we’ll assist you promptly.

Incorrect Address Policy

We’re not responsible for orders delivered to an incorrect address provided at checkout. If you request a carrier to redirect your package after it leaves our warehouse, we cannot be held liable for loss, theft, or damage during transit.

Thank you for choosing Mechenal. We’re committed to bringing your custom Hawaiian products and 3D collection item to you safely and efficiently!